Being a Great Client: Successful Interior Design Relationships

Hiring and working well with an interior designer orprofessionals will start a project either at the floor
decorator. Spending Plan aka BudgetI know, no onelevel with rugs, or at the top with artwork. Either of
likes to think in terms of money or limitations which isthese are great launch pads for a design scheme,
how budgets are perceived, but if you aren’tallowing selection of colors and patterns to
really ready to get down to brass tacks and talk withcoordinate. This is not an oreo cookie, you
your design professional about what you aredon’t start in the middle! Permit your design
comfortable spending, there is no point in goingprofessional to select a palette of rugs or a
further. This needs to be a realistic picture of whatcombination of artwork if you are working on more
your project will require and what you can get forthan one room. This will provide the continuity and
dollars invested. This is an investment in your comfortcohesiveness essential for every project.
and lifestyle and should be considered such, ratherThe only homes that don’t share a common
than merely an expense. If done right this is alsothread are Designer Showhomes with a different
“moveable money” and “flexible dollars”talent responsible for each space. These are
because the pieces purchased can be rearranged atwonderful sources for ideas, but not for flow.
another time and will move with you to your nextResourcing aka ShoppingA true design pro can find
home if so desired.extraordinary elements in ordinary places. I often
There is a great example of this with clients whosehave clients comment that they went to the same
home I completed in Marietta, GA just as he wasplace but never saw what I did! This is knowledge
transferred to Dallas. They flew me to Dallas for justand experience. Allow your pro to use their
two days to rework all of the pieces we had putresources, rather than telling them where to shop. If
together including hanging artwork and displayingyou plan to shop yourself, tell them upfront, and
collectibles. A year later, he was transferred again towhat you are looking for, don’t duplicate
the West Coast and we repeated the exercise, thisefforts. Also, if you are direct about what you plan
time going out shopping for a couple of fill in piecesto spend, you can avoid a pro bringing you items
also. The beauty of this was that the design createdthat aren’t a good fit with your budget (if
worked for my clients regardless of the the locationthey continue to do this, let them go!)Trust is
and the shape of the home. It was truly timeless andEssentialDon’t shop your professional.
flexible.Shopping your pro is an indication that you
Commit to the PlanOnce you have made a decisiondon’t trust their judgment and are not using
with your design professional on furnishings, fabric,their skills to advantage. If you are uncomfortable
draperies, paint colors etc., avoid checking withand they cannot provide reasonable justification by
others for their opinions and waffling on thequality, name brand, or style for the price of a
commitment made. Commit to the plan. Clients whoparticular piece, perhaps this isn’t the best fit.
cannot commit, waste a tremendous amount ofDon’t be intimidated, be direct and ask
time, design fees, and rarely get what they want,questions.
but instead a mishmash of their friends and lovedWork HoursWork with them as you would any other
ones opinions. Your interior is your own, not yourprofessional, with regular hours. Expecting a designer
neighbor’s, best friend’s, orto work nights and weekends because it is
mother-in-law’s, make itconvenient for you, indicates that you do not take
yours!SpaceplanningFor any project there is an idealthe design process seriously and are not a committed
order of events, and whether it is one room or anclient. Be reasonable in your expectations, time
entire home, it is always best to start withbeyond the regular framework can be charged at a
spaceplanning. Allow your professional the time to puthigher rate.
together floor plan options for your review. TheseEducation is Part of the ProcessExpect to be
create the road map to your design plan. Withouteducated by your design professional in the best
these you will run the risk of random purchases thatselections to make, most appropriate pieces to
may or may not actually fit the space and thepurchase, and how it will all come together. Make lists
scheme.of your questions and ask when you meet, rather
Color Scheme and Style: Do Your HomeworkIt iscalling daily and late night with questions that can
often easiest if you take the time to peruse currentwait. (It is rare to have a design emergency!) If you
design and decorating publications. Keep a folder orare more comfortable, keep a list of these questions
notebook of favorite rooms, looks, pieces ofand the answers received to refer to them, so you
furniture, and colors. This is a great jumping off pointcan avoid asking the same thing repeatedly.
for your design professional. While you may feelSuccessWith the guidelines here for hiring a design
scattered and even slightly schizophrenic in theprofessional, and tips for being a great client, you
process, your designer can pull these disparatehave the best opportunity for a successful long term
elements together to create a cohesive plan withrelationship with an interior designer/decorator and an
continuity and welcome.inviting, comfortable home, or productive office
From the Ground Up or Top DownMost designenvironment.