The Keys to an Effective Interview

I see your lips moving, but all I hear is "Blah, blah,of your seat can be challenging for some, but it must
blah, blah, blah." I know it's not what you want tobe done. In working with the news media, we are
hear, but quite simply, if you are a speaker, author,playing in their sandbox and we must play by their
consultant or other "expert" I see being interviewedrules, or we won't be asked to play again.
by the news media, your expertise just isn't veryFor any kind of high-profile sustainability, you've got
interesting. Information is a dime-a-dozen and yours isto provide what television journalists call "Good TV."
no different.New, innovative, or provocative solutions to
So in this age of round-the-clock, on-demand, bluelong-standing problems can be good TV. Either
tooth, on line, high def., Wi-Fi, via satellite, newshealthy exchanges or outright conflict among guests
junky, at your fingertips world of information, whatcan both be good TV. Good TV means nothing more
separates those messages that break through thethan being interesting and not blending in.
clutter and the vast majority of expertise that goesUnfortunately, experts tend to be so immersed in
un-tapped? The answer is very simple: It's thetheir content that they believe it is the information
delivery!that is interesting. In reality, it is the passion that
Information, delivered by experts in a straightforwardbrings about "Good TV."
fashion, is too often reminiscent of a classroomThe biggest misperception in working with the press
lecture - Boring! However that same content, deliveris the false notion that when a reporter asks a
with passion, purpose, urgency, spirit and convictionquestion, it's because they want to know the
can move people to action and move you to the topanswer. Unless it's some sort of news investigation,
of the news media's first call list.the purpose of their questions is in most cases,
The information stored in your brain is merely thesimply to give you a launch pad for your ideas, your
entry fee. Your credentials to deliver that content isinput and perspective. I'm not suggesting that you
only the prerequisite. But your crusade is what trulydon't answer the question, just use the answer as
makes you interesting. Your passion for the messagethe springboard for your crusade.
is what makes you believable and its timelyMost reporters don't know the subject nearly as well
connection to some current or personal challenge isas the guest and you can easily move past the often
what makes it relevant.irrelevant, or less important question by simply
Watch any national morning show, or cable news talkemploying transitional phrases such as: "While I
show and note who has the lion's share of cameracertainly agree, it's also important to remember
time. In television news, the one who most deftlythat...," "That may be true, but the issue that really
steers the conversation, wins. But all too often,concerns me is...," "While that issue is making
experts who are invited to sit on the television setheadlines, we can't forget that...," "people sometimes
to comment on a story of national interest, merelyfail to recognize that...," "I find it fascinating that..."
answer the questions posed to them and provideThen say what you came there to say, and do it
informed analysis. They are graciously thanked forwith passion - regardless of the questions asked.
their time, but rarely asked back. Why? BecauseDespite conventional wisdom, the reporter or
most media opportunities are a test in disguise. Andinterviewer will be very appreciative of your media
most experts unknowingly fail the test.savvy.
But think for a moment about the experts that haveAs most on-air interviews last no more than 90
been featured time and time again in the nationalseconds, I advised my clients to be crystal clear in
news - some even being rewarded with their owntheir mind what they want to say, what they HAVE
show. What is the common denominator? Above allto say, what is crucial for them to impart to their
else, it is that they are fiercely opinionated. Theyaudience for them to be successful in their business.
know what they want to say and aren't afraid toThen they must make a solemn pledge to
say it. I'm not suggesting that you have to be a jerkthemselves (and to me) that they will not get out of
to be newsworthy, only that you have to have thethat chair until they say it!
conviction that personifies a true thought leader.It's the quid pro quo of working with the press: We
Good radio talk show hosts, for example, don't bringhelp them fill up their newspapers and newscasts
up a topic and ask for your opinions. Instead they tellwith content, and in return, we get a platform to
you what they think and invite you to agree orrelay our ideas. Use it. Don't waste it. Don't be boring.
disagree. Who among us is inspired to follow, or beBe opinionated. Be passionate, relevant, provocative,
moved to action by a credible, yet straightforward,believable, timely, different, memorable and
or "dry" expert offering his or her expertise on anews-worthy.
story of national or industry-specific interest?This article is more than just my opinion and my
To build your business, to attract clients or customer,expertise - it is my crusade. If I had begun this article
to inspire others to hire you or buy your books orwith a simple admonition to be more animated in your
products, to engender loyalty and inspire true change,interviews, do you think you'd still be reading? Or
you must move beyond the realm of simply beingwould you have turned the page long ago?
smart and good at what you do. You must trulyRemember, there are hundreds of millions of TV
inspire.remote controls and page-turning fingers out there.
And while we are all made up of the same compositeDon't be boring and they'll likely stick with you, turn
materials, we are all wired a little differently. Beingto you and hopefully come back to you.
overly expressive and delivering content on the edge